Nicola Shore

Nicola Shore is a seasoned professional with extensive experience in managerial roles within the retail sector. Currently serving as Senior Manager at Asda toyou since June 2015, Nicola has previously held positions such as toyou Ops Model & Process Manager and toyou Service Experience Manager. Before this, Nicola was the Executive Relations Team Manager at Asda, adeptly managing a diverse workload of high-profile complaints and overseeing a team of 16 colleagues. Earlier experience includes serving as a Customer Service Team Leader at Woolworths, where leadership of a team of 12 was a key responsibility. Nicola's educational background includes studies at Middleton Technology and qualifications from Oldham College, including an ILM degree.