Nichole Hay (Jenkins-Shepard)

Nichole Hay (Jenkins-Shepard) has extensive experience in the hospitality industry, with a focus on hotel management and human resources. Nichole has held various roles throughout their career, including Director of Human Resources at Ash, Assistant General Manager at Ash and Drury Hotels, Human Resources Manager at Trumbull & Porter Detroit Downtown, and Front Office Manager at Embassy Suites and Ann Arbor Marriott Ypsilanti Eagle Crest Hotel. Nichole has also served as Director of Front Office at Detroit Riverside Hotel, Front Office Manager at MotorCity Casino Hotel, and Front Desk Manager at Hilton Garden Inn. Nichole'sresponsibilities have included overseeing front desk operations, managing staff, ensuring guest satisfaction, and handling HR processes such as recruitment and orientation. Nichole Hay (Jenkins-Shepard) is a results-oriented professional with a strong focus on guest service and operational efficiency.

Nichole Hay (Jenkins-Shepard) earned their Bachelor's Degree in Business Administration from Wayne State University, where they studied from 1988 to 2011. Prior to attending Wayne State University, Nichole graduated from Ecorse High, although the specific dates for this education are not provided. Additionally, Nichole has obtained a certification in Preventing Workplace Harassment from Emtrain; however, the exact month and year of obtaining this certification are not mentioned.