Kristl Yuen

Kristl Yuen is a skilled Support Engineer at Ashby, with a background in product support and customer satisfaction within the tech industry. Previously at Squarespace, Kristl held roles as a Learning Partner and Senior Product Specialist for Acuity Scheduling, focusing on training, internal documentation, and advanced customer support. Prior experience includes serving as a Senior Customer Happiness Specialist and Customer Happiness Specialist at Acuity Scheduling, emphasizing user experience research and DEI advocacy. Kristl also worked as an Online Business Manager and DEI Consultant, and as an Owner of a Chinese medicine clinic, bringing extensive experience in both customer service and holistic health. Academic credentials include a Master of Science in Traditional Chinese Medicine from Pacific College of Health and Science.