Kevin Stewart

Kevin Stewart is an experienced Telephony Engineer at Ashfield, part of UDG Healthcare plc, since November 2016, specializing in Cisco Unified Call Manager and Enghouse Interactive contact center software. Responsibilities include managing call recording and archiving functions for a 400-agent call center, providing data and feedback to various clients, and facilitating training for both office and remote users. Prior experience includes serving as a Level 1 Engineer at Contour Data Solutions, where desktop and software troubleshooting was provided, and holding a Technical Support role at Verizon Wireless. Kevin Stewart earned an Associate of Arts and Sciences degree in Computer Systems Networking and Telecommunications from ITT Technical Institute between 2011 and 2013 and also studied at The Art Institutes in 1992.