Muhamad Arief Hakim is a Network Operations Center Engineer with extensive experience in IT operations and network infrastructure support. Currently employed at AsiaPac Technology Pte Ltd since November 2023, responsibilities include infrastructure installation, configuration, and monitoring using tools like N-Central and Sentinel One. Previously served as a Network Operations Center Engineer at EZSVS, providing critical support and troubleshooting services. Prior experience includes roles as an Account Manager at TM ONE, focusing on client relationship management and sales, and as an ICT Helpdesk Executive at BIT Group, delivering technical support in a healthcare setting. Initial experience includes a Network Engineer Trainee role at UEM Group Berhad, with practical training at Telekom Malaysia. Muhamad Arief holds a Bachelor's degree in Engineering Technology in Data Communications from Universiti Kuala Lumpur.
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