Joshua Mc Donald

Technical Support Specialist at AskNicely

Joshua Mc Donald has a diverse work experience, starting with their role as a Claims Associate - Initial Loss Reporting at State Farm from March 2013 to July 2014. Following this, they worked as a Customer Service Associate at Consumer Cellular, Inc. from January 2017 to August 2017. Joshua then joined Willford Group as a Property Manager from July 2017 to March 2019. Joshua later joined Simple Finance, where they initially worked as a Customer Support Agent from September 2018 to April 2020. Joshua then took on the role of Senior Customer Support Agent from April 2020 to December 2020 before becoming a Customer Operations Team Lead from December 2020 to July 2021.

After their time at Simple Finance, Joshua worked as a Client Success Associate at M1 Finance from October 2021 to February 2022. Currently, they are working as a Technical Support Specialist at AskNicely, where they provide front-line customer support, resolves queries, recommends solutions, and guides clients through product features and functionality.

Joshua Mc Donald attended Portland Community College from 2017 to 2018, where they earned an Associate of Science degree in General Studies. Prior to this, their education history is unknown.

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Previous companies

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Timeline

  • Technical Support Specialist

    February, 2022 - present

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