Paulo Santos

Paulo Santos has a robust background in technical support and IT management, currently serving as Principal Technical Support Specialist at Braze since May 2020 after progressing through various roles within the company. Prior to this, Paulo held a Technical Support Executive position at Pupil, where responsibilities included managing IT infrastructures and supporting field operations. Experience at JUST EAT included roles such as MDM Optimisation Manager, where Paulo oversaw large-scale device deployments and provided third-line support across multiple markets. Earlier positions include IT Specialist at Worten Portugal and IT Technician at BCD, supplemented by educational credentials from IPTRANS.