Bill W. has been working with Aspect Software since September 1986 as a Sr. Customer Care Engineer. Prior to this role, Bill was a Senior Field Service Engineer / Global Technical Support at Rockwell Automation until 2004. Bill also has experience as a Sr. Customer Engineer for Technical Services Support Delivery and as a Sr. Global Technical Support Analyst. Bill holds an Associate's degree in Robotics and Automation from Indian Hills Community College.
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