Nichole Dunivan-Jensen

Nichole Dunivan-Jensen has an extensive professional background in resolution and change management, customer assurance programs, customer care engineering, technical support, and systems integration. Currently, Nichole holds the position of Director of Resolution & Change Management at Alvaria, Inc. Additionally, Nichole has served in various senior management roles at Aspect Software since February 1998, including Senior Customer Assurance Program Manager and Senior Manager of Resolution Management.