Subrato Sharma

Subrato Sharma has extensive experience in the field of information communication technology and voice engineering. Subrato is currently working as an Information Communication Technology Consultant at Aspect Software since 2022. Prior to this, they worked at OnProcess Technology from 2017 to 2022 as a Lead System Voice Engineer. In this role, they were responsible for managing global voice services and telephony architecture, team management, campaign setup, system monitoring, and implementing business continuity plans. Before joining OnProcess Technology, Subrato worked at Gruppent Solutions Pvt Ltd as a Network Administrator from 2013 to 2017. During this time, they gained expertise in LANs, WANs, internet/intranet, and voice networks, along with project management and hardware and networking skills. Subrato started their career at Aryahi Technology PVT Ltd in 2012 as an IT Hardware & Networking Technician, where they handled dialer operations, troubleshooting, and provided support to the IT network operations group.

Subrato Sharma attended Kendriya Vidyalaya from 2009 to 2010 where they obtained their High School Diploma, studying subjects in the field of Science such as Physics, Chemistry, and Biology. Following this, from 2011 to 2014, they pursued a Bachelor's degree at West Bengal University of Technology in Kolkata, specializing in Medical Microbiology and Bacteriology.