Susan Masters

Susan Masters has a diverse work experience spanning several companies and industries. Susan is currently working as a Management and Technology Consultant at Aspirent, an NTT Data Company. Prior to this, they served as a Board Member and Treasurer at Organization Change Alliance. Susan also pursued their Executive MBA at the University of Georgia - Terry College of Business.

In the past, Susan worked as a Consultant at InterContinental Hotels Group (IHG), where they utilized their expertise to implement technology solutions. Susan also has a significant tenure as a Senior Manager at The North Highland Company, where they provided project-based consultancy services focused on optimizing business processes and achieving revenue growth.

Susan's early career includes working at IBM as a Managing Consultant. In this role, they designed and implemented technology solutions, with a focus on delivering exceptional customer and user experiences. Overall, Susan's work experience showcases their strong skills in project management, change management, and technology implementation across various industries.

Susan Masters has a Bachelor's degree in Management Information Systems from Auburn University. In 2020, they completed the Mastering Design Thinking course at the Massachusetts Institute of Technology's Sloan School of Management Executive Education. Susan also earned a Master of Business Administration (MBA) degree from the University of Georgia - Terry College of Business, which they began in 2020 and is expected to complete in 2022. Additionally, Susan has obtained several certifications, including Data Analytics for Business Professionals from LinkedIn in March 2023, MASTERING DESIGN THINKING from Emeritus in October 2020, Certified Agile Leadership I from Scrum Alliance in November 2019, Prosci® Certified Change Practitioner from Prosci in October 2019, Amazon Web Services Certified Cloud Practitioner from Amazon Web Services (AWS) in May 2020, Certified Scrum Product Owner (CSPO) from Scrum Alliance in December 2019, and Certified ScrumMaster® (CSM®) from Scrum Alliance in September 2019.