HC

Helen Christodoulou

Product Engagement Specialist at Assent

Helen Christodoulou has a diverse work experience spanning several industries.

In 2008, they worked as a Cashier at HBC Home Outfitters, where they handled sales transactions, assisted customers, and answered inquiries. Helen held this position until 2009.

From 2011 to 2012, Helen worked as a Supply Teacher at Impact Teachers in London. Helen taught various year groups from junior kindergarten to grade six on a short-term basis.

In 2011, Helen also worked as a PPA Teacher at Clara Grant Primary School, where they taught various subjects to different classes.

Starting in 2012, Helen joined Chapters as a Customer Experience Representative, a role they held until 2016.

In 2015, Helen had a placement as a Student Practicum at the Canadian Nuclear Safety Commission.

Moving on, from 2016 to 2022, Helen worked at Assent Compliance Inc. as a Technical Writer. Helen was responsible for creating and publishing user training documentation, developing interdepartmental processes, and maintaining knowledge base articles. Helen then transitioned into the role of a Product Engagement Specialist, where they facilitated effective communication of the product's business value, supported product engagement, and gathered requirements to design a product communication strategy model.

This summary showcases Helen's experience in customer service, teaching, technical writing, and product engagement.

Helen Christodoulou pursued their education in a chronological manner, beginning with a Bachelor of Arts (B.A.) in English Literature from Trent University, which they received in the period between 2004 and 2008. Subsequently, they attended the University of Ottawa from 2009 to 2010 to obtain a Bachelor of Education (B.Ed.) with a focus on Primary/Junior education. Lastly, in 2014 to 2015, Helen pursued a Professional, Technical, Business, and Scientific Writing program at Algonquin College of Applied Arts and Technology, earning an Ontario College Graduate Certificate.

Links

Timeline

  • Product Engagement Specialist

    January, 2022 - present

  • Technical Writer

    January, 2016

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