James Birchall has extensive experience in customer success and program consulting, currently holding multiple managerial roles at Assent since July 2019, including Manager of Customer Success and Manager of Program Consulting. Prior to Assent, James served as Store Manager at TELUS from June 2018 to July 2019 and as Services Manager at Staples from September 2017 to May 2018. James also has experience as Store Manager at The Yankee Candle Company, Inc. from July 2015 to September 2017. James completed studies at Algonquin College of Applied Arts and Technology from 2013 to 2015.
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