Jeff Abate

Jeff Abate currently serves as the Director of Customer Success at AMI, a role held since May 2021, which follows experience as a Senior Account Manager. Prior to AMI, Jeff was employed at AAM as the ITSM & Service Desk Manager where responsibilities included managing ITIL processes and global customer support initiatives. Previous experience includes serving as Engagement Manager at Nuvolo, overseeing multiple projects related to Clinical EAM and ITSM implementations. Jeff’s extensive tenure at Sears Holdings Corporation spanned over two decades, where roles included Service Tools Manager and IT Team Manager, focusing on performance metrics, vendor management, and IT service improvements.