Ariel Owens

Ariel Owens is an experienced professional in customer and asset management with a strong background in enhancing customer engagement and operational efficiency. Since September 2019, Ariel has served as a Customer Support Manager and previously as a Client Support and Success Specialist at Service Direct, focusing on retention and revenue expansion. Prior experience includes roles as an Asset Management Specialist at Tech Mahindra, responsible for asset life cycle management, and as a Shipment Management Coordinator at Ryder Supply Chain Solutions, where process improvement was a key focus. Ariel's early career includes an internship at Walt Disney World and leadership positions at the Youth Activity Center, underscoring strong customer service and team management skills. Ariel holds a Bachelor of Business Administration from The University of Southern Mississippi and an Associate of Arts from Mississippi Gulf Coast Community College.