Teresa B.

Teresa B. is an experienced Operations Manager at AssistRx, where since August 2013, responsibilities have included testing system modifications, documenting software defects, and serving as a subject matter expert for the ePA process. Prior to this role, Teresa served as Specialty Solutions Team Lead at Aetna Specialty Pharmacy from August 2010 to August 2013, focusing on customer satisfaction within the infertility team. Teresa's career began at Express Scripts as an Advocate Support Center Specialist from October 2008 to August 2010, where promotion was achieved within six months, addressing complex customer issues with expertise and discretion.