Penny Francis

Penny Francis is an accomplished marketing professional with extensive experience across multiple industries, demonstrating expertise in strategic direction, customer insights, and campaign management. Currently serving as Marketing Ops Manager at Associa since May 2019, Penny has previously held significant roles at Neiman Marcus Group, where insights into consumer behavior were provided to support cross-channel marketing, and at Transamerica Life & Protection, where campaign and data management was overseen with budgets exceeding $3 million. Earlier experience includes positions at Aegon Direct Marketing Services, where marketing operations and campaign execution were effectively managed. Penny holds an MBA in Business Management/Marketing from the University of Phoenix, along with a BA in Business Management and an AS in Computer Science from Sacred Heart University, as well as a high school diploma in Fashion Design from Bullard-Havens Technical School.