Llana A.

Director Of Operations/account Manager at Associated Protective Service, Inc. (APS)

Llana A. has a diverse work experience spanning several years. Llana started their career as a Student Assistant at the University of Tennessee, where they managed inquiries and contact with prospective student-athletes. Llana also worked as a Student Athletic Trainer, providing injury evaluation, rehabilitation, and practice coverage for men's athletics.

After that, Llana worked as a Key Manager and Bartender at Sapphire + A Modern Bar and Restaurant, being responsible for the opening and closing of the establishment and managing its operations. Llana also worked as a Bartender at Sports Page on Union and Atlantis, where they were involved in the opening and closing of these establishments as well.

Llana then transitioned into a Front Office Manager and Executive Administrative Assistant role at ComVest, providing support to multiple businesses within the organization. Llana'sresponsibilities included office administration, contract negotiations, and general assistance.

Llana later took on the role of Assistant General Manager at Frisky Frog's, where they oversaw the daily operations of the restaurant, including employee management, inventory, marketing, and customer satisfaction.

Llana's next position was at Cigna-HealthSpring, where they worked as a Network Operations Senior Analyst. In this role, they ensured a smooth onboarding experience for providers and was responsible for coordinating and tracking provider credentialing.

Most recently, Llana joined Academy Of Personal Protection as an Accounting Controller, where they manage accounting processes and financial operations.

Llana'smost recent position is as a Director Of Operations and Account Manager at Associated Protective Service, Inc. (APS). In this role, they are responsible for coordinating resources, overseeing customer support processes, and formulating and implementing policies.

Overall, Llana A. has gained experience in various industries and roles, including operations management, administration, hospitality, and customer service.

Llana A. obtained their Bachelor of Interdisciplinary Studies (BIS) degree from the University of Tennessee at Martin in 2021. Prior to that, they attended the University of Tennessee, Knoxville from 2003 to 2008, majoring in Psychology. Llana completed their high school education at Goodpasture Christian School, obtaining a High School Diploma in 2003. Additionally, in July 2022, they acquired a Notary Public Commission certification from the State of Tennessee.

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  • Director Of Operations/account Manager

    April, 2018 - present