Patrick Rubio

Patrick Rubio has extensive experience in customer service and communications, currently serving as a Virtual Event Specialist, Communications Specialist, and Member Services Representative II at the Association of Certified Fraud Examiners since June 2015. Responsibilities include managing customer accounts, ensuring quality control of member contact information, and distributing fraud resources. Prior to this role, Patrick worked as an M2M Appeals Agent at eBay from October 2013 to May 2015, where duties involved handling high call volumes and reviewing claims related to the eBay Money Back Guarantee. Patrick holds a Bachelor of Arts in Communication and Media Studies from Texas State University, which was completed in 2020.