Association Reserves
Susan Farrell is an experienced professional with a diverse background in client services, administrative assistance, and project management. Currently serving as Client Services Manager at Association Reserves since June 2020, Susan's previous roles include Virtual Assistant at California Energy Consultant Service, where responsibilities encompassed project tracking and invoicing, and a contract position at Deloitte focused on tax training programs. Past experiences at KPMG, Fayette Publishing, Encompass Group, and Cisco Systems highlight skills in client engagement, compliance, and communications. Susan holds a Bachelor of Business Administration from Reinhardt University and has an extensive education history including attendance at Mercer University and Keene State College.
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Association Reserves
A Reserve Study is the art and science of anticipating, and preparing for, major common area repair and replacement expenses. A Reserve Study allows the Board and Management to offset the ongoing deterioration of the common areas with Funds to ensure the timely repair or replacement of those common areas. When properly done, irregular Reserve expenses are offset by ongoing, regular Reserve contributions. Special assessments are then left for true emergencies, not expenses which could have been anticipated.