Janery Ramos

Janery Ramos is a seasoned professional with diverse experience in sales and customer service. Currently serving as a Sales Territory Manager at AssuranceAmerica since March 2022, Janery utilizes Salesforce to drive account growth, increase revenue, and enhance customer retention. Prior experience includes working as a Bilingual Claim Analyst at TTEC from March 2020 to March 2022, where responsibilities included investigating claims, ensuring confidentiality, and identifying fraud trends. Janery's career began at Mary Kay Cosmetics Distribution Center, where, from April 2007 to February 2020, skills in customer account management, team training, and problem-solving were developed. Janery holds an Associate's degree in Business Administration and Management from Borough of Manhattan Community College.