Scott Layman has extensive experience in technical support and IT roles, currently serving as a Sr. Analyst in Technical Client Support at Sun Life Financial since December 2015, providing on-site assistance for software and device issues. Prior to this, Layman worked at Assurant Employee Benefits as a Tier II IT Support specialist, focusing on Windows XP to Windows 7 conversions. Layman has also held positions including Software Engineer at JWS, Technical Lead at Aplus.net, and Site Manager at Switch and Data, with responsibilities ranging from software installations and troubleshooting to customer support and system maintenance. Layman's education includes a degree in Computer Repair, Robotics, and Electronics from TAD Technical Institute.
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