Assurant
Niki Hughes currently serves as a Facilitator at Assurant since March 2022, bringing extensive experience from CareSource, where roles included Talent Development Partner, Business Knowledge Solutions Partner, Instructional Writer for CareSource University, Workforce Analyst, and Customer Care Representative from July 2006 to September 2021. Niki's responsibilities have encompassed real-time adherence, queue monitoring, PTO administration, and scheduling for a call center with over 150 agents, alongside reporting departmental and agent statistics. Niki holds a Bachelor of Science degree in Elementary Education and Teaching from Miami University, earned between 1993 and 1998.
This person is not in any teams
This person is not in any offices