JR

Jeffrey Rios

Productions Support Lead at AssureCare

Jeffrey Rios has a diverse work experience spanning from 2016 to 2023. Jeffrey started their career at Cerner Corporation as a System Engineer, where they resolved system issues with healthcare applications and hardware. Jeffrey partnered with Tier III Software Engineer associates to address complex problems. Jeffrey completed necessary certifications, including HIPAA training, to work in the healthcare industry.

Following their role at Cerner, Rios joined OnboarD Software as a Sr Support, Trainer, and Implementation Specialist. Jeffrey provided remote technical and maintenance support for solutions such as IssuTrax, Inspector, ITSMobile, and Cybercafé. Jeffrey offered both frontend and backend support in this role.

In 2021, Rios moved to Allvue Systems to work as an Application Support Engineer. Jeffrey provided support for applications and ensured their smooth operation.

Currently, Jeffrey Rios works at AssureCare LLC as a Production Support Lead, starting in 2023. Further details regarding this role are not provided in the given information.

Jeffrey Rios earned a Bachelor of Science degree in Information Technology from Florida International University, where they attended from 2012 to 2016. In addition to their degree, they also obtained certifications in Medical Device interface from Cerner Corporation and in Kaseya. The specific months and years for obtaining these certifications are not provided.

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