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Tony G. Elias possesses extensive experience in IT support, currently serving as an IT Help Desk Technician at Empire Office since June 2022. Prior roles include IT Support Specialist I at Acordis Technology & Solutions, where technical support was provided for over 75 issues weekly, and IT Service Desk Analyst at Mount Sinai Medical Center, handling more than 100 issues weekly. Tony previously worked as a Produce Clerk and Assistant Produce Manager at Publix Super Markets, focusing on customer service and sales enhancement. Additionally, Tony operated as an Independent PC Technician, managing computer systems and resolving customer complaints. Educational qualifications include a College Credit Certificate in Enterprise Cloud Computing from Miami Dade College and a Computer Technology certification from Robert Morgan Educational Center.
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