Debra Lypen

Director Of Customer Operations at Astera Labs

Debra Lypen has a strong background in sales operations and customer relationship management. Debra is currently serving as the Head of Sales Operations at Astera Labs since April 2021. Prior to this, Debra worked at Texas Instruments as an Account Manager, Operations, where they led a team of customer representatives and managed the Apple account. Debra focused on building relationships, shaping account strategy, and driving revenue growth from September 2018 to October 2020.

Before their role at Texas Instruments, Debra worked at Brainshark as a Senior Customer Success Manager, where they owned customer relationships and provided ongoing support for a learning management software provider. Debra also mentored and trained junior customer service managers from September 2017 to September 2018. Prior to this, they served as a Customer Success Manager at Brainshark from June 2016 to September 2017.

Debra also has experience at Texas Instruments as an Account Manager, where they managed relationships with premiere accounts such as Cisco, Google, and Apple. Debra focused on maximizing client value and revenue growth from December 2010 to October 2015.

Additionally, Debra worked at Caspio, Inc. as a Marketing Communications Specialist, where they developed integrated marketing campaigns and assets to boost the brand through media relations, PR strategy, event planning, and content development. Debra secured media placements and educated customers on product value from June 2009 to December 2010.

Earlier in their career, Debra served as an Account Manager at Maxim Integrated Products, where they built relationships with B2B customers and recommended solutions to support client business goals from February 2008 to April 2009.

Debra Lypen holds a Bachelor of Science degree in Marketing from Colorado State University. In March 2018, they obtained a certification in "Communicating with Confidence" from Lynda.com. No specific start or end year were mentioned for their education at Colorado State University.

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Previous companies

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Timeline

  • Director Of Customer Operations

    January 1, 2024 - present

  • Head Of Sales Operations

    April, 2021