Kevin Moua

Customer Support Analyst (team Lead) at Aston Carter

Kevin Moua has a diverse range of work experience, starting in 2020 as a Sterile Processing Technician at Dignity Health. In 2020, they also worked as a Fulfillment Associate at Amazon. The following year, in 2021, Kevin joined Merit America as an IT Support Learning Associate, where they gained skills in technical support, computer networking, operating systems, systems administration, and IT security. Later in 2021, they joined Indotronix International Corporation as a Help Desk Service Support, where they learned and used various software and applications to assist end users with troubleshooting and ticket creation. Currently, they are working at Aston Carter as a Customer Support Analyst, with their most recent position being a Team Lead.

Kevin Moua earned a Bachelor of Arts degree in 2014 from the University of California, Riverside. In addition, they obtained several certifications such as the Learning PC Maintenance and Performance from LinkedIn in 2021, the Google IT Support Professional Certificate from Coursera in 2020, the Google IT Support Specialization from Coursera in 2020, Troubleshooting Common PC Issues for Users from LinkedIn in 2020, and Writing Email from LinkedIn in 2020.

Links

Previous companies

Amazon logo
Merit America logo
Indotronix International logo

Timeline

  • Customer Support Analyst (team Lead)

    July, 2022 - present

  • Customer Support Analyst

    June, 2021

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