AG

Angelica Guglielmino

Customer Experience Manager at Astral Brands

Angelica Guglielmino is an experienced professional in customer service and management. Currently serving as Customer Experience Manager at Astral Brands since October 2017, Angelica leads a Customer Experience Team in E-commerce, focusing on enhancing customer satisfaction and loyalty through high-quality service and team morale. Prior experience includes roles as Customer Service Manager and Assistant Customer Service Manager at Publix Super Markets, where the focus was on delivering premier customer service. Angelica also held positions at Professional Service Industries, Inc. as Customer Service Team Leader and Accounting/Construction Services Administrator, demonstrating a strong background in operations and project support. Angelica began a career in customer service at Publix in various capacities, contributing to cash management and training. Educational credentials include a BBA in Accounting from Kennesaw State University, earned between 2009 and 2012.

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Kennesaw, United States

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Astral Brands

From makeup to skincare to skin health, Astral’s family of brands makes every day a little bit easier—and better—for women and men around the globe. With innovative and transformative products, we redefine the face of beauty. We embrace diversity and develop products to meet the needs of a global marketplace. Our success is the result of entrepreneurial spirit, pushing the boundaries, and knowing that our commitment to the customer is more than skin deep. GUIDING PRINCIPLES • Allocate resources wisely, always asking, “Is the investment worth the return?” • Hold ourselves accountable, realizing every employee has an impact • Coach one another, helping team members find their fastball • Think big; be an innovator and a creator • Take chances; learn from your mistakes • Agree to disagree, but never be disagreeable • Treat every day as if it were opening day • Never, ever give up • We are four brands, but one family PÜR, Aloette, COSMEDIX and butter LONDON