Aamen Alaa is a skilled IT professional currently working as a MEA Service Desk Engineer at AstraZeneca since July 2024, providing support for laptops and business applications, managing Microsoft O365 licenses, and troubleshooting Windows systems. Aamen's previous experience includes roles at Giza Traffic Prosecution as an Information Technology Help Desk and at L'Oréal as an IT Engineer, where similar support tasks were performed. Additionally, Aamen has worked as an IT Specialist at Qsource Outsourcing, supporting various companies including AstraZeneca and L'Oréal Egypt. Aamen holds a Bachelor's degree in Computer Science from Modern Academy Maadi, earned between 2017 and 2021.
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