Florent Deffense

Florent Deffense is an experienced professional in client management and sales, currently serving as Team Leader of Client Management at ASTRID since October 2007, overseeing sales strategies, customer relationship management, and product promotions. Florent has a progressive career at ASTRID, previously holding positions such as Sales Team Manager and Account Manager, where responsibilities included service performance reporting, team coordination, and customer satisfaction monitoring. Prior to ASTRID, Florent worked in various roles, including Attaché at SPF Intérieur, In-Service Trainee at the European Commission, Administrator at the Benelux Union, and Adjunct Advisor at the Ministry of Foreign Affairs Belgium, focusing on training, project coordination, and civil protection. Academic credentials include a Master's in Business Administration and Management from HEC Liège, a DEA in International Relations from the University of Liège, and various certifications in crisis management and language, demonstrating a strong foundation in business, international affairs, and crisis planning.