Michael Taylor

Michael Taylor has diverse experience in customer service, technical support, and cybersecurity, highlighted by a current role as a Field Technician and Sales Expert at Asurion since March 2020, where training new hires and improving customer retention are key responsibilities. Previous positions include Cyber Security Consultant at Baxter Clewis Cybersecurity, where Michael conducted PCI assessments and developed compliance guides, and Customer Service Representative at U-Haul International, Inc., focusing on maximizing customer relations and efficiency. Additional experience includes roles at Amazon Logistics, McDonald's, Sutherland as a Technical Support Specialist, and CPS Security Solutions as a Security Officer, showcasing a strong commitment to enhancing customer experiences and operational efficiency. Michael holds a background in Game and Interactive Media Design from the International Academy of Design.