Sarah Sheets is a personable support team leader currently serving as the Sr. Manager of Client Program Management at Asurion. With extensive experience in process improvement and innovation, they focus on enhancing productivity and customer resolution through world-class knowledge management. Previously, Sarah managed various teams at Asurion, including Instructional Design and Knowledge and Support Content, and held positions at Verizon Wireless as a Technical Support Coordinator. Sarah began their educational journey at New Age Cosmetology, earning a degree in cosmetology, and later pursued a degree in Business Administration and Management at American InterContinental University.
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