Scott Wilson is a customer-focused leader with extensive experience in digital transformation and customer experience across the APAC region. Currently serving as the Director of Customer Solutions at Asurion, they previously held roles at Citi as Digital Product Management, CX & Insights for APAC & EMEA, and as Director of Strategy and Business Performance at Westpac Group. Scott's diverse expertise includes market intelligence and quality assurance management, and they have engaged with C-suite stakeholders to drive impactful business results. Scott has cultivated a strong academic foundation, including various certifications in project management, financial markets, and innovation.
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