Kyle Day

Kyle Day has extensive work experience in the field of quality assurance and customer service. Kyle is currently working at Asurvio as a Senior QA Engineer, a position they have held since June 2021. Before that, they worked as a Quality Assurance Engineer from June 2020 to June 2021, and as a Quality Assurance Specialist from June 2017 to June 2020. Prior to their roles in quality assurance, Kyle held the position of Lead Customer Service Specialist / Lead Data Analyst at Asurvio from January 2010 to June 2017. In this role, they were responsible for hiring and training customer support and data teams, implementing Salesforce CRM, and managing the company's online reputation and social media presence. Before joining Asurvio, Kyle worked as a Tier I Data Analyst from October 2008 to December 2009, where they compiled and entered data into an internal DAM software and suggested improvements to the data entry process. Kyle also has previous experience as an IT Technician / Network Assistant at Amerex Corporation from January 2007 to August 2008, where they led the help desk support and handled the configuration and troubleshooting of Microsoft Windows-based computers, printers, and servers.

Kyle Day completed an Associate's degree in Computer Science at Jefferson State Community College from 2004 to 2007. Kyle also holds a CompTIA A+ IT Technician GFL Certification.