Janet Amandem

Janet Amandem has extensive experience in customer service and marketing within the telecommunications sector, currently serving as a Service Recovery Executive-Customer Experience at AirtelTigo Ghana since February 2018. In this role, Janet collaborates with the quality assurance unit to enhance customer service and provides insights on customer trends for improved decision-making. Prior experience includes positions as a KYC Executive at both AirtelTigo Ghana and Airtel Ghana Limited, where Janet focused on customer data management and minimizing churn. Additionally, Janet has a background as a Marketing Assistant at Care Communications, Inc. and a Research Assistant at the Parliament of Ghana, along with experience as a Sales Coordinator at Wilaman Investment. Educational qualifications include a Bachelor of Business Administration in Marketing from Zenith University College.