American Technical Assistance Center (ATAC) has been owned and operated since January 2009, providing specialized business-to-business network support for organizations lacking in-house IT teams. With a solid background in network engineering, responsibilities at ATAC include comprehensive network support. Previous experience encompasses roles such as Network Support Manager at eSolutions, overseeing a team of six network technicians and handling escalated network issues, as well as Technical Operations at LendingTree, which involved monitoring and troubleshooting a complex web server network. Additionally, roles at Concord Telecommunications included monitoring DSL networks and supervising customer care representatives. Academic credentials feature a Bachelor of Arts in Computer Science from The University of North Carolina and multiple qualifications from the University of North Carolina at Charlotte.
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