Samu Sihvola is an experienced professional in service and account management, currently serving as the Head of Contract Lifecycle Management and Head of CSM at Atea Finland Oy since September 2017. Previous roles include Senior Service Manager at Telia Finland, where responsibilities included managing service development and reporting for major clients like Metsä Group and Capgemini Finland, as well as Key Account Manager at TeliaSonera, focusing on large and growth accounts in Helsinki. Earlier experience includes Account Manager at Data-Info Oy and IT-Specialist at Elisa, contributing to a robust background in both service and sales management across various sectors.
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