Matt Krasnoff

Matt Krasnoff is an accomplished customer success professional with a wealth of experience in building and optimizing customer success strategies across various organizations. Currently serving as a Senior Customer Success Manager at Fyxer AI, Matt plays a pivotal role in shaping customer success infrastructure while supporting key strategic accounts. Prior roles include leading customer success initiatives at Grammarly and Asana, where Matt partnered with stakeholders to enhance customer experiences and drive business outcomes. With a solid foundation in technology and business from NYU Stern School of Business and a Bachelor’s degree in Sport Management from the University of Michigan, Matt has proven capabilities in revenue enablement, project management, and cross-functional collaboration.