Christian Pedersen

Christian Pedersen currently serves as the Director of Service Desk and Service Level Manager at Atea Norge AS since April 2019. Previously, Christian held the position of Rådgiver at Visolit from October 2018 to March 2019. At CGI, from August 2011 to September 2018, Christian worked as a Critical Situation Manager, addressing escalated customer situations, and as a Service Delivery Manager, overseeing Service Desk operations for US accounts. Additionally, Christian was a Quality and Academy Manager, responsible for quality training programs and crisis management. Christian began the career as a Service Desk Analyst at Logica from June 2009 to August 2011, contributing to various IT-related fields and facilitating training for new agents. Educational background includes studies at Noroff and Randaberg VGS.