Atento
Luiz Frota currently serves as the Global Chief Information Security Officer (CISO) at Atento since October 2020, having previously held roles including CISO and Information Security Manager at Interfile Full Service BPO. Prior experience includes positions as IT Infrastructure Manager at TozziniFreire Advogados and IT Manager at Lefosse Advogados, where Luiz conducted critical projects such as local datacenter creation and ERP implementation. Luiz's experience also encompasses managing Infrastructure and Support Services at Banco WestLB do Brasil S.A., where responsibilities included service quality assurance and project management for IT services optimization. Earlier roles at Electronic Data Systems (EDS) involved overseeing global security policies and datacenter management across Latin America. Luiz holds degrees from Faculdade de Informática e Administração Paulista and Universidade Paulista, and has certifications from PMI and PM Dome.
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Atento
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We are your connection to the world! We are the partner of choice for guiding clients through the full cycle of their CX transformation. From discovery and design to implementation, we offer innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento is the largest provider of CX Solutions and Business Transformation Outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues.