Raffael Gomes

Operations Supervisor | Tiktok Product Support Team Lead at Atento

Raffael Gomes is an experienced professional with a diverse background in operations and customer support. Currently serving as an Operations Supervisor and TikTok Product Support Team Lead at Atento since March 2023, Raffael leads a Technical Product Specialist team focused on TikTok Monetization Product Operation. Previously, Raffael worked at Wix.com from June 2020 to February 2023 in various roles, including Supervisor for De-Escalation & Approvals in the Customer Solutions sector. Raffael also held the position of Regional Sales Representative at Tropical Açaí and was a CNC Programmer and Operator while leading production at Azzurri Kitchens. Earlier experience includes working as a Front Desk Agent at Cadet Hotel and as a Store Manager and Sales Specialist at Decathlon Brasil. Raffael holds a Bachelor of Arts in Tourism & Hospitality Administration from Universidade Federal do Paraná.

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