Tania Valeria Fleckenstein Paina

Tania Valeria Fleckenstein Paina is a seasoned professional with extensive experience in client management and operations across various sectors. Currently serving as Gerente de Clientes at Atento since October 2018, Tania oversees a major retail client's customer service channels. Previous roles include Gerente Executiva de Operações at MUTANT BR and Operations Manager at Sercom Contact Center, where Tania was responsible for client relationships and service quality. Tania also worked as Gerente de Operações BPM at TIVIT, focusing on bank collection processes, and managed Backoffice operations at Interfile. Tania's career began at Atento do Brasil, where Tania worked for twelve years in client management. Tania holds degrees in Projetos from Unianhanguera and from Unia.