Madison Gish

Madison Gish is an accomplished IT professional with extensive experience in quality assurance and customer support. Currently serving as Help Desk Lead at EJOT ATF, Madison has also held roles as IT Support Specialist and Quality Assurance Engineer, where core responsibilities included investigating quality concerns, managing ISO audit schedules, and fostering collaboration across teams. Previous roles include Customer Service Representative at Alorica, where daily interactions with over 100 customers were managed, and Quality Assurance Intern at SCHOTT, focusing on quality documentation and internal audits. Madison’s educational background includes a Bachelor of Science in Information Technology from Western Governors University and an Associate of Science in Computer Integrated Manufacturing from Vincennes University. Demonstrated skills in software such as Minitab complement a strong foundation in quality control and project management.