Miriam Romano currently serves as a Change and Adoption Officer for ATG Italy at the European Space Agency since April 2021. Prior to this role, Miriam worked at Capgemini from April 2019 to April 2021 in the ITI Service Desk, managing major incidents and utilizing various technical tools and applications. Previous experience includes positions as Head of Customer Success and Junior Customer Support Manager at Octorate, and as an English teacher at Scuola d'infanzia trilingue Wonderland. Additionally, roles at Zètema and CoopCulture involved ticket booking and customer service for archaeological sites, while an internship at the Provincial Tourism Authority of Salerno provided front and back office support. Miriam's educational background includes a Master's in Project Management and Agile Project Management from 24ORE Business School, along with other qualifications in Global Marketing and Interpreting and Translation from various institutions.
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