Waldemar Bagrowski is an experienced IT professional specializing in technical support and system administration across various organizations. Currently serving as an IT Local Support Technician at ATG Europe for the European Space Agency, Waldemar is adept at installing and configuring software and troubleshooting hardware and software issues on Windows and Mac platforms. Previous experience includes roles as an IT Technical Support Analyst at Unternehmensgruppe Theo Müller and an IT Support Specialist at Cranswick Country Foods PLC, where Waldemar developed expertise in Active Directory management, network infrastructure maintenance, and software installation. Educational qualifications include ESOL Level 1 and 2 certifications from Hull College and completion of a course at Udacity. Additional skills encompass language interpretation and volunteer work with the police, supporting the Polish community.