Jack Jeffrey Harris

Jack Jeffrey Harris is an accomplished professional currently serving as an Executive Partner at Athena since August 2023. Prior to this role, Jack held the position of Quality Supervisor at Ubiquity, where management of a team of fifteen to twenty Quality Analysts was a primary responsibility, significantly enhancing customer service standards through strategic guidance and performance management. Jack's experience at Concentrix includes roles as Supervisor of Quality and Training, as well as Senior Quality Evaluator, where effective communication and process alignment across departments were key contributions. Jack's professional journey began as an Advisor I - Customer Service Representative, focusing on email and voice support. Jack holds a Bachelor of Science in Business Administration with a major in Finance from Xavier University - Ateneo de Cagayan, earned in 2019.