Kevin Gentry

Kevin Gentry has extensive experience in product engagement and customer experience management, currently serving as the Director of Product Engagement, Voice of the Customer at athenahealth since February 2015. Gentry's previous roles at athenahealth included Senior Commercial Enablement and Program Manager, showcasing a progression in responsibility within the Voice of the Customer domain. Prior to athenahealth, Gentry managed the Orthopedic practice at Boston Children's Hospital as a Practice Administrator and supervised the Emergency Department's administrative operations, implementing process improvements to enhance patient experiences. Early career experience includes managing store operations at Starbucks Coffee Company, focusing on financial performance and customer satisfaction. Gentry holds a Bachelor of Arts in Film and Digital Media from Baylor University.