Laura Dodge

Laura Dodge is a Senior Product Knowledge Manager at athenahealth, where responsibilities include managing customer-facing reports, resolving product issues, and facilitating communication between customers and internal teams. With a career at athenahealth since April 2012, Laura has held various roles including Senior Product Support Associate and Senior Customer Intelligence Associate, consistently focusing on customer support, issue resolution, and product enhancement. Prior experience includes a Customer Service Lead position at Hannaford Supermarkets and a Student Intern role at the Eastern Area Agency On Aging. Laura holds a Bachelor's degree in Social Work from the University of Maine, earned in 2011.