Terri B.

Terri B. is an innovative and influential business professional with extensive experience in claims management and customer success. Currently serving as a Customer Success Manager at Athenium Analytics since November 2021 and an Independent Business Consultant since January 2020, Terri specializes in business process improvement, insurance, risk management, and customer support. Previous roles include Claims Audit Manager II at Kemper and Claims Manager at Old American County Mutual Fire Insurance Company, showcasing a strong background in quality assurance, risk management, and process compliance. Terri holds a Bachelor of Arts degree in Business Administration from the University of North Texas.