Ati Business Group fare filing, fare loading services are unique to the industry as we provide a no ADM guarantee on the quality and accuracy of the work we perform

Outsourcing

Ati Business Group

Brad Holman

David Harsamto

Ryan Fadilla

Felix Hidayat

The Customer Service Team at Ati Business Group handles a wide range of client interactions, ensuring the accuracy and quality of fare filing and loading services. This includes ticketing, handling billback inquiries, providing frontline and specialized customer support, managing escalations, and offering technical assistance via Helio Support. The team ensures a seamless customer experience while upholding the company's no ADM guarantee.

Customer Service Team

The Data Analysts at Ati Business Group specialize in ensuring the highest quality and accuracy in fare filing and fare loading services. This involves analyzing and auditing fare data, processing refunds, and providing financial insights to maintain a no ADM guarantee for clients like Traveloka and aviation partners.

Data Analysts

The People Acquisition and Development team at Ati Business Group is responsible for sourcing, attracting, and nurturing top talent. They ensure a robust pipeline of skilled candidates while fostering cultural integration, employee growth, and retention to support the company's unique fare filing and loading services.

People Acquisition and Development

The Business and IT Analysts team at Ati Business Group collaborates to ensure seamless integration between business processes and IT systems. They analyze business needs, lead IT development projects, and devise innovative IT solutions to support the company's fare filing and loading services, ensuring accuracy and a no ADM guarantee.

Business and IT Analysts

The Technology and Software Development team at Ati Business Group specializes in creating and maintaining software solutions that ensure accurate fare filing and loading services. Comprised of Java Software Developers, Software Development Engineers In Test, and RPA Engineers, the team focuses on developing robust software, automated testing frameworks, and robotic process automation to uphold the company's no ADM guarantee on quality and accuracy.

Ati Business Group

Org chart

Teams

Customer Service Team

Data Analysts

People Acquisition and Development

Business and IT Analysts

Technology and Software Development

Offices

Ati Business Group

Org chart

Teams

Customer Service Team

Data Analysts

People Acquisition and Development

Business and IT Analysts

Technology and Software Development

Offices

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